Data Security

Ace Betting Privacy Policy — Your Information Is Completely Safe

Here you'll find a clear and transparent account of how your personal information is collected, stored, and kept secure when you use ace betting.

Last Updated: 1 January 2026
Overview
  • Your data is never sold to third parties
  • Protected by SSL Encryption
  • You Can Request Data Deletion
  • Cookie Control Options
  • Only Necessary Data Collected
1

Introduction & Scope

Ace betting (acebetting.net) takes your privacy seriously. This Privacy Policy explains what information we collect when you use the ace betting website or mobile app, how that information is used, and the steps we take to keep your data safe.

By using any ace betting service, you agree to this privacy policy. This policy has been prepared in accordance with applicable data protection laws in Bangladesh and applies to all services, platforms, and digital channels associated with ace betting.

Please Note: This privacy policy should be read together with ace betting's terms and conditions. Both documents together form your complete agreement with ace betting.

Ace betting only collects data that is strictly necessary and never uses your information without good reason. Our goal is to create a safe and transparent betting environment where every user can enjoy our services with confidence.

2

What Information We Collect

Ace betting collects several types of information. A detailed breakdown is provided below:

Personal Identity Information

  • Full Name (as provided during registration)
  • Date of Birth (for age verification)
  • Phone number & email address
  • National ID or Passport Number (for KYC verification)
  • Permanent & Current Address

Financial Information

  • Mobile Banking Number (bKash, Nagad, Rocket)
  • Transaction History & Amounts
  • Deposit & Withdrawal Records

Practical Information

  • IP Address & Device Type
  • Browser & operating system information
  • Time Spent on Site & Pages Visited
  • Betting History & Preferences
  • Login and logout times & dates

Important: ace betting never collects your bank PIN, mobile banking password, or card number. If anyone asks for this information, it's a scam — report it to ace betting support immediately.

3

How We Collect Information

Ace betting collects your information through the following methods:

Method When It Is Collected Type of Information
Registration Form During Account Registration Name, Phone, Email, Date of Birth
KYC Upload During Identity Verification National ID, Photo
Payment Processing During Deposits & Withdrawals Mobile Banking Number & Amount
Cookies & Tracking While browsing the site Page visits, clicks, and session data
Support Communications During Live Chat or Email Interactions Conversation Content
Automatic Logs While Using the Site IP, device & browser information
4

How We Use Your Information

Ace betting uses the information it collects for the following specific and necessary purposes:

  • Account Management: For registration, login verification, and account security.
  • Age & Identity Verification: As part of the KYC process to meet legal compliance requirements.
  • Transaction Processing: To successfully process deposits and withdrawals.
  • Customer Support: Providing support via live chat and email.
  • Fraud Prevention: To detect suspicious transactions and multiple accounts.
  • Personalized Experience: To show promotions and offers tailored to your preferences.
  • Legal Obligations: To provide information in response to lawful requests from government authorities.
  • Platform Improvement: To analyze user behavior and improve ace betting's services.
  • Responsible Betting: To identify problematic betting patterns and provide timely support.

ace betting never sells or rents your personal information to advertisers.

5

Data Sharing & Disclosure

Ace betting shares your personal information with third parties only in limited, specific circumstances:

Payment Providers

Information is shared with mobile banking services such as bKash, Nagad, and Rocket to process transactions. These providers operate under their own privacy policies.

Law Enforcement Agencies

Ace betting may be required to disclose information in response to a valid court order or government authority request under applicable laws of Bangladesh.

Technology Service Partners

Technology partners involved in operating the ace betting platform may have limited access to your data. They operate under strict confidentiality agreements.

What Is Never Shared

  • To Advertising or Marketing Companies
  • For sale to data brokers or third parties
  • Any organization outside the direct control of ace betting, without your consent
6

Data Protection Methods

Ace betting uses industry-standard technology and practices to protect your data. Our security framework operates on multiple layers:

  • SSL/TLS Encryption: All communications with ace betting are secured with 256-bit SSL encryption.
  • Data Encryption: All stored sensitive data is kept in encrypted form.
  • Access Controls: Only authorized personnel can access the information they need.
  • Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
  • Regular Audits: ace betting conducts regular security testing and vulnerability assessments.
  • Firewall & DDoS Protection: Servers are protected against external attacks.

If you believe your ace betting account has been compromised, change your password immediately and contact us at support@acebetting.net.

7

Cookie Policy

Ace betting uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser.

Cookies Used by ace betting

  • Essential Cookies: Used to maintain your login session and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand user behavior and improve ace betting's services.
  • Performance Cookies: To monitor page load speed and overall platform performance.

Cookie Controls

You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some ace betting features to not function properly.

8

Your Rights

Ace betting believes you should have full control over your own data. To that end, ace betting provides you with the following rights:

  • Right to Access: You have the right to request a copy of any personal information ace betting holds about you, and we are obligated to provide it.
  • Right to Correct Your Information: If any of your information is incorrect, you can request a correction.
  • Right to Erasure: Upon account closure, ace betting will delete all data that is not subject to legal retention requirements.
  • Right to Object to Processing: You may object to your data being used for specific purposes.
  • Right to Data Portability: You can request a copy of your account information at any time.
  • Right to Opt Out of Marketing: You can opt out of promotional messages at any time.

To exercise any of the rights listed above support@acebetting.netEmail us at or Help Center Contact us.

9

Data Retention Period

Ace betting does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal obligations:

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal & Regulatory Requirements
Transaction Records 7 Years Financial Audits & Legal Obligations
KYC Documents 5 Years Anti-Money Laundering Laws
Support Communications 2 Years Service Improvement & Dispute Resolution
Logs & Browsing Data 1 Year Security Analysis
Marketing Preferences Until Opt-Out Based on User Consent

Once the retention period expires, ace betting securely deletes your data or anonymizes it so that it can no longer be linked to any individual.

10

Policy Updates & Contact

Ace betting may update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will reflect the revision. For significant changes, you will be notified via email or an on-screen notification at login.

Continued use of ace betting after any changes takes effect will be considered acceptance of the updated Privacy Policy.

Contact Us

We aim to respond to all privacy-related complaints or requests within 72 hours.

Your Privacy Is Our Priority

Ace betting is more than just a betting platform — it's a place where your information is completely safe and secure.

End-to-End Encryption

Every transaction and piece of personal information on ace betting is protected with 256-bit SSL encryption, keeping your data out of reach from any third party.

Fast KYC Verification

Ace betting's KYC process is simple and secure. All uploaded documents are stored with the highest level of protection and used solely for identity verification purposes.

Your Data Is Never Sold

Ace betting never sells your personal information to advertisers or third parties. Your data is used solely to serve you.

You're Always in Control

Ace betting gives users the ability to view, correct, and delete their own data. You retain full control over your personal information at all times.

Transparent Retention Policy

Ace betting is transparent about how long your data is retained. Once the specified period has passed, your information is securely deleted — no data is stored beyond what's necessary.

24/7 Privacy Support

If you have any questions or concerns about data privacy, ace betting's support team is always ready to help. You can get an instant response via live chat.

Privacy FAQs

No. ace betting never collects your bKash, Nagad, or Rocket PIN or password. Only the mobile number and amount required to process a transaction are handled. If anyone asks for this information, it is a fraud attempt — report it to support immediately.

Yes, you can request account closure. ace betting is required to retain certain data covered by legal obligations (such as transaction records) for a specified period. All other personal data will be deleted. Contact us at support@acebetting.net for more details.

No. Your betting history is completely confidential. ace betting uses this information solely for account management, fraud prevention, and responsible betting purposes. It is never shared with third parties except where required by law.

For significant changes, ace betting will send a notification to your registered email and display an on-screen alert at your next login. You can also check the "Last Updated" date at the top of the page to stay informed.

Yes. Identity documents uploaded to ace betting are stored on encrypted servers and can only be accessed by authorized KYC team members. Even after verification is complete, your data is kept securely in accordance with legal obligations.

Enjoy ace betting Safely

Done reading the privacy policy? Join ace betting with complete peace of mind. Your data is protected, your transactions are secure, and the experience is fully transparent.

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